Privacy Policy

Updated at: 2023-08-19.

Collection of Information

Your privacy is important to us. Wou AI policy is to respect your privacy regarding any information we may collect from you across our website,, and other sites we own and operate. We only ask for personal information when we truly need it to provide a better service to you. We collect it by fair and lawful means, with your knowledge and consent. Your continued use of our website will be regarded as acceptance of our practices around privacy, personal and non-personal information. If you have any questions about how we handle user data and sensitive information, feel free to contact us.

Data Minimization and Retention

We adhere to the principle of data minimization. We only collect information that is necessary for the intended purpose. We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless the law requires a longer retention period.

Browser Extension Specifics

The Wou.AI browser extension, powered by OpenAI, does not store or retain any user-specific data outside the processing required for its functionality. Interactions within the extension are processed in real time, and we do not maintain logs of these interactions.

Users' Rights

European Union and certain other jurisdictions grant specific rights to their residents, such as the right to access, correct, or delete personal data, and to object to or limit its processing. If you are a resident of such jurisdictions, you may have these rights in relation to your personal information.

Personal Information

We collect personal information from you when you:

  • register on the Site;
  • place an order;
  • use our software;
  • sign up for our newsletter;
  • contact us;
  • participate in a Site promotion or survey.

This information may include your name, email address, address, telephone number and date of birth. We may combine the information we collect from you with information we receive about you from other sources, such as address update services.

Non-Personal Information

When you visit the Site, we may collect certain non-personally-identifiable information from you, including your IP address, browser type, operating system, and the domain name from which you accessed the Site. We may also collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other clickstream data.

We may use cookies to collect the non-personal information described above. We may also use cookies to:

  • allow you to use the Site without having to re-enter your login information;
  • enhance or personalize your Site usage and shopping experience;
  • monitor Site usage;
  • manage the Site;
  • improve the Site and our products and services.

You are free to decline cookies, but doing so may prevent you from using certain features on the Site. We may also use web beacons on the Site, in our emails and in our advertisements on other websites. Web beacons are tiny graphic images that are used to collect information about your Site visit. We may also collect the URL of the website you visited immediately before coming to the Site.

Use of Information

We may use the information we collect from and about you for any of the following purposes:

  • to fulfill your requests for products;
  • To carry out marketing activities including, but not limited to, email marketing, targeted online advertising, and analysis of marketing campaigns. This does not include data gathered from the browser extension.

Disclosure of Information

We may disclose information collected from and about you as follows:

  • to our related companies and service providers to perform business, professional or technical support functions for us;
  • To OpenAI, or similar third-party providers, when our software utilizes their APIs, such as the ChatGPT browser integration Chrome extension. These third parties process the data as per their respective privacy policies, and we recommend users review these policies. We ensure that any data sent for processing does not include personally identifiable information unless explicitly required for the functionality.
  • For the purpose of enhancing and improving the ChatGPT browser integration and understanding user preferences and patterns. The data shared in this context will be anonymized and will not contain personally identifiable information.

International User and Data Transfers

If you are located outside of Lithuania and choose to provide personal information to us, we transfer such personal information to Lithuania for processing and our service providers may process personal information in Lithuania or other locations. These countries may not have the same data protection laws as the country you provided the information. By providing your information to the Site, you consent to any transfer and processing in accordance with this Privacy Policy.

Website evaluation, Marketing, and promotion

We may engage third parties to assist in providing website evaluation services, marketing, order processing, fulfillment, and software as a system services, as well as customer service. These third parties will have access to information on an as-needed basis only, and will be required not to use any personal information for any purpose other than providing such services.

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.


We have taken physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from Site visitors.

Third Party Websites

The Site may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through the Site.

Contacting us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at